DURATION

3 days

TARGET AUDIENCE

Relationship Officers, Key frontline personnel- Sales Men, Business Development personnel, Brand / Marketing Personnel and Employees who interface and interact with customers, key influencers and decision makers and are thus critical to the achievement of the business goals and objectives.

TRAINING OBJECTIVE/OUTCOME

  • The course will help understand the rudiments of business and how each employee deliver excellent service that will enhance customers satisfaction and improved business performance

PROGRAM CONTENT

  • • Understanding the Essence & Rudiments of Business
  • • Basic Dynamics of Team Building – Focus on Sales & Marketing
  • • The Essentials of Marketing
  • • Fundamentals of Brand Management
  • • Working with Customers
  • • Excellent Customer Service Delivery
  • • Internal customer service Interface
  • • Effective Business Communication & Reporting.

Trusted by some of the biggest brands

spaces-logo-white
next-logo-white
hemisferio-logo-white
digitalbox-logo-white
cglobal-logo-white
abstract-logo-white
white-logo-glyph

We’re Waiting To Help You

Get in touch with us today and let’s start transforming your business from the ground up.