DURATION

2 days

TARGET AUDIENCE

All Managers, Middle Management Staff, Supervisors and all Employee in general

TRAINING OBJECTIVE/OUTCOME

  • The course will help define Emotional Intelligence (EI), differentiate between EI and Intelligence Quotient (IQ)
    and its e importance of EI in an organization. They will learn how to create and professional presence that will enhance their confidence and career growth

PROGRAM CONTENT

  • • Understanding Emotional Intelligence – Meaning and Definitions
  • • Emotional Intelligence Framework
  • • Personal Competences & Effectiveness
  • • Social Competences & Creating Professional Presence
  • • Cognitive Competences
  • • Integrating strategy with people emotions
  • • Managing Change
  • • Negotiation and Politics

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